Questions

We are a kitchen and interior hardware dealer in Thiruvananthapuram, trading since 2008. We sell fittings, appliances and door hardware from Hettich, Faber, Gilma, Aristo, Ozone, Max, Quba and Dekler across two counters, at Palayam and Kazhakuttam.

No. Our previous website said we offered design consultation, installation and complimentary 3D design consultations. We do not, and that claim has been removed. We supply the hardware and appliances that go into a kitchen; your architect, interior designer, carpenter or modular kitchen firm designs, builds and installs it.

Two counters. Palayam, on the ground floor of Pankaj Tower at Spencer Junction, and Kazhakuttam, on the first floor of the Thunduvilakam building opposite the police station. Both open Monday to Saturday and closed on Sunday.

Palayam is the main counter and carries the widest range. Kazhakuttam is more convenient if you are building anywhere from Sreekaryam out towards Technopark, Kariavattom or Attingal, and it is the stronger of the two for Ozone locks, door hardware and safes.

Single items, over the counter, to anyone. Replacing four failed hinges is as welcome as fitting out a whole house. Bring the old part and your cabinet dimensions.

Not on branded hardware, because dealer terms and trade rates differ and a public number would be wrong for half the people reading it. Call or WhatsApp with the item or the item code and you will get a real figure and a stock position. Where we can publish an honest band, such as the Rs 1.5 lakh starting point for a modular kitchen in Kerala, we do.

Yes, discussed at the counter against what you actually buy. Trade rates are not published on the public site, for the obvious reason that clients read it too.

Ask at the counter. It depends on the item and the destination, and we would rather tell you plainly than promise first and disappoint later.

The manufacturer warranty on the product we sold you, which we help you register and claim. It does not cover the cabinet, the timber, the workmanship or anything built by a third party using parts bought here. The full position is on the warranty page.

If we supplied something different from your order, we replace it at our cost. If the item matches the order but does not suit the cabinet, an exchange needs it unused, in original packaging with model markings intact, and the brand willing to take it back. This is why we ask for measurements before you buy.

Your carpenter, electrician or interior contractor, or the brand service network for appliances where installation is included. We supply the exact templates and dimensions so it goes right the first time.

Because we are on the same side of the job. Whichever of the 21 practices in our directory a homeowner picks, the fittings still have to come from somewhere, so we have no reason to favour one and every reason to keep the list accurate.

No, and it never will. No fee to be listed, no fee to be listed higher, no sponsored placement, no referral commission. Entries are alphabetical and there is no ranking of any kind.

One form does all three, at /directory/claim/. No account, no login. Removals are actioned within seven days and we do not ask why.